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Poster decreased review rating.

Update by user Oct 11, 2017

By mail

Original review posted by user Oct 04, 2017

It's a very very bad experience; unprofessional, ignorance, delay, very very bad customer treatments and highly arrogant replies from employee. replies on big fonts, they don't read the full reply but answer selected parts.

internal e-mails are forwarded to customers so you don't know what is meant to you or if something is missing.

go to any local small company much better and relief your mind from this big company based on no professionalism or at least good behavior or customer responds or respect. {{REDACTED}} I regret every piaster I spent in such a company {{REDACTED}}

Product or Service Mentioned: Allianz Travel Insurance Customer Care.

Reason of review: Bad quality.

Monetary Loss: $7000.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Oct 04, 2017.
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