Not resolved
2 comments

Our grandson was graduating from the Army and we mad arrangements to fly to GA. from Los Angeles.

He ended up not graduating and was discharged from the Army way before our flight. The insurance will not cover any of our flight payment. We also purchased the insurance for the flight for his girlfriend and they do not cover for boyfriend or girlfriend cancellations since they are not family members. They also will not cover anything.

What a scam and fraud from this company. DO NOT BUY ALLIANZ INSURANCE.

THEY HAVE CHANGED THEIR NAME DO TO COMPLAINTS BEFORE I FOUND OUT. BEWARE.

Monetary Loss: $1200.

Company wrote 0 private or public responses to the review from Apr 27, 2013.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Sarah, HelpTeam
Amsterdam, Ohio, United States #644121

Dear Alanis562,

I am truly sorry we could not provide coverage for your particular circumstance. We want consumers to make an informed choice when it comes to purchasing insurance, which is why we provide a link to review the policy’s terms and conditions prior to purchase. We also provide a 10-day free look, so should you decide the coverage doesn’t work for you, you can get a full refund for the policy.

Please note that Access America did not change its name for reputation purposes. Allianz Travel Insurance is the travel insurance brand of Allianz Global Assistance, the worldwide leader in travel insurance and assistance, and a unit of Allianz, one of the world's largest financial services conglomerates. The company insures more than 13 million people every year, and has a customer satisfaction rate of 95%.

If you have further questions about the outcome of your claim, or would like someone to walk you through the policy you purchased in full detail, please don’t hesitate to call our customer service line at 1-800-284-8300.

Regards,

Sarah, HelpTeam

Anonymous
to Sarah, HelpTeam Albuquerque, New Mexico, United States #786607

Oh spare us with the "help team" There is no help in greed. I will do my part to help spread the word regarding your toxic greedy scam of a company

You May Also Like