Avoid this scam outft of an insurance company.
They avoid paying out at any costs by deluging you with paperwork and repeated requested for months with the same requests.
After providing the requested documents several times, they then claim they only cover lost or delayed luggage and not stolen items, even though Mastercard claims they do.
Mastercard should be ashamed to be associated with this scam of an insurance company.
Do NOT trust Mastercard to provide you with the correct information as well.
For your piece of mind AVOID these guys and find another insurance company that covers what you need and is reputable.
Product or Service Mentioned: Allianz Travel Insurance Travel Insurance.
Reason of review: Bad quality.
Monetary Loss: $1500.
Preferred solution: Full refund.