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I purchased Alianz Global Assistance insurance when booking a trip to Managua, Nicaragua (long before the current civil unrest began). Recently, the hotel I had booked shut down and canceled my reservation, the U.S. Embassy closed, and the U.S. State Department urged...
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1.0
I didn't like
  • Customer service
#1284945
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In January of this year, 2018, my husband and I purchased travel insurance through the TD bank which is underwritten by Allianz. We were driving to Florida from our home in southwestern Ontario. The insurance purchased covered us from the date of our departure to the...
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Anonymous
Anonymous

how’d you get your money back?

1.0
I didn't like
  • Being cheated
#1250859
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I purchased this insurance, which promises to reimburse you for any reason of cancellation at POS. That is until you file a claim, and they will only reimburse you if you can prove that an act of god is the reason for your cancellation. Keep your money, or else they...
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Anonymous
Kimberly Hunter

American Airlines should be ashamed for allowing this bogus company to sell sham insurance for "cancellation" or "change" at checkout. Turns out you have to be dying or dead t...

1.1
#1250769
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Purchased a ticket several months in advance for an event in Spain. Event was cancelled. I was told by Allianz to make the claim I must first cancel the flight. Cancelled the flight, submitted claim twice, was given the run around and delayed weeks due to high volume...
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2.0
I didn't like
  • No policy contract received
  • No value for money
  • Couldn not reach a rep by phone
#1271285
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On December 23, 2017, we made two reservations for my wife/daughter to travel to Iceland from Charlotte NC. We also purchased two travel insurance policies to cover both from Allianz. This trip turned out to be a living nightmare in just the initial legs of the trip....
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1.0
I didn't like
  • Do not reimburse
  • False advertizing
  • Excuse for denial was weak
#1222872
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Had to cancel trip on American Airlines in January due to husband's emergency cancer surgery. Doctor had burned it off several times. then just before our vacation he took a biopsy. Did not hear from doctor before we left so we figured all was well. When we returned...
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1.0
I didn't like
  • Being cheated
  • Everything its a scam
  • Claim denied
#1246019
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My brother and I traveled to Mexico (Cabo) this past March. My brother asked me to purchase travel insurance in addition to his Blue Shield as we were going out of country and are senior citizens. I purchased Allianz which specifically included up to 10,000 for...
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Anonymous
Anonymous

how’d you get your money back?

Anonymous
Anonymous

how’d you get your money back?

#1261144
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I rented a car through Enterprise and did it online use Allianz travel insurance and Enterprise didn't accept it so I had to buy it for double paid $45 for their insurance through Allianz I called and they said I would get my money back within 2 days I call back 2 Days...
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Anonymous
Traveler

I am not surprised,Allianz is the same company that sold life insurance in 1940s in Germany to people and when they were murderd in concentration camps they would not honor th...

FloweryAldabraGiantTortoise
FloweryAldabraGiantTortoise

Never get insurance through them worst customer service

1.0
#1263475
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Allianz Travel Insurance - Worse

Worse company ever... Please don't use this company is full of crap... Just want you money
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
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Product or Service Quality
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Value for money
Website
#1253482
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Contact Allianz Travel Insurance

Mailing Address:
Allianz Global Assistance
P.O. Box 71533
Richmond, Virginia 23286-4684
United States
Phone:
(866) 884-3556
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Allianz Travel Insurance Products and Services

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Allianz Travel Insurance - What a scam!!!!

How usa government allow Allianz travel insurance to operate!!!!,It’s a total scam. I canceled my trip to los Cabos,Mexico,for USA government recommendation,extremely high crime.They refused to honor my claim.
#1264308
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