Not resolved
Additional Fees
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money
1 comment

I purchased this insurance, which promises to reimburse you for any reason of cancellation at POS. That is until you file a claim, and they will only reimburse you if you can prove that an act of god is the reason for your cancellation.

Keep your money, or else they will.

Now I have a loss for the tickets and the insurance. New Age Customer Service is bullying at its best!

Product or Service Mentioned: Allianz Travel Insurance Travel Policy Claim.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from May 08.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

American Airlines should be ashamed for allowing this bogus company to sell sham insurance for "cancellation" or "change" at checkout. Turns out you have to be dying or dead to cancel your flight ...

so AA gets a $200 change fee if you try to cancel or change your flight, and these guys get your $25 for no reason. Bastards.

You May Also Like