I was hospitalized in the USA, while on holiday. My medical travel insurance was provided by Allianz Global Assistance through an agreement with Sun Life of Amanda and my employer.
It took Allianz months to pay my hospital bills and the American hospital was calling me in desperation for the payment they were entitled to. When I was too sick to be discharged home, the hospital agreed to discharge me to a Canadian hospital. Allianz was required to locate a Canadian hospital bed for me.
It took them 10 days to do this, causing me to exceed my insurance coverage limit. They were unwilling to accept responsibility for their failure and I paid the price.
Product or Service Mentioned: Allianz Travel Insurance Travel Policy Claim.
Reason of review: Problems with payment.