Manufacturer: Allianz Travel Insurance Category: Claims Clear all filters (7 of 7 reviews match)
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My partner and I booked a 10 day cruise to Europe.Our suitcase with all our souvenirs was lost or stolen when we changed planes in Charlotte. Allianz would NOT reimburse us for our lost luggage nor would they cover baggage delay, even after American Airlines did. What a joke! I paid extra for trip insurance and am very disappointed with Allianz. It was supposed to cover lost or delayed luggage. Dont use them unless you want to get ripped off!!...
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Anonymous

Anonymous Hello,
Please email us your policy number at Help.Team@allianzassistance.com and we will see what is going on with your situation.
Thank you,
Brittany
Help Team

I would ask for verification on the fax. They would not provide it. They got signed documentation from the doctors faxed directly to them. They denied my claim. It took two months for them to deny my claim. They would not explain why they denied the claim. The insurance covers illness. This was so basic. I could not travel because of my illness. There was no question about it. They spoke to two different doctors to verify my illness. Allianz Travel Insurance...
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I bought travel insurance for my mother's trip to my daughter's Boston wedding ... 3 weeks before the trip she had a series of mini strokes that caused her doctors to advise against her travel. I have spent nearly 3 months corresponding with Allianz and have encountered one obstruction after another. The matter is made even more frustrating by the fact that each of my answers to their questions is met with a further two week delay before they...
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I purchased a travel protection plan with Allianz. Not realizing that they don't cover anything if you have to purchase another ticket to get home. I am so angry. The paltry $150 "travel delay" does nothing to help me pay for the $600 ticket I had to purchase in order to get home the same day. And the operator that says "you should have read the policy" speech infuriated me. They SUCK! Yet another Insurance Scam shame on me for not reading the...
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Anonymous

Anonymous They treat there employees horrible that's why they horrible work
They steal money from innocent consumers that don't even know they bought the policy through outlets like...

Lisagizara

Lisagizara I went to the Allianz website and re-read through what they offer. Trip Cancellation is what happened to me- but it is not clear on their description is that this is if I have...

This company is a farce!!Booked a flight to go to my daughter's in Louisiana. There was a flood deemed a National disaster and my daughter lost everything, along with thousands of other people and businesses. My daughter said it looks like a war zone with the streets lined with ruined furniture, etc. It will take months to get things back to normal. Most stores and hotels are closed for restoration. The few in the area that are open are filled...
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Anonymous

Anonymous I'm sorry to hear about your experience. I don't know the details of your claim but would like to try and help. Please email me your claim number and details to Help.Team@alli...

Booked a trip from St. John's to Cuba connecting thru Halifax (8 hr. layover). Departing February 17th to Halifax connecting thru to Cuba on the 18th. Booked hotel room in Halifax. Gave credit card number to hold room. Was going to pay with credit card upon arrival. Flight from St. John's was cancelled due to weather. Caught first flight out of St. John's the next morning and made connecting to flight to Cuba. February 18th. Returning flight...
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My wife and I purchased flight tickets from Denver, Colorado to San Jose del Cabo, Mexico.We were to leave on 6/15/2015, however, she had a couple of fainting spells in late May and early June, 2015. She saw her doctor and he recommended that she not fly. We had originally purchased the flight tickets and the trip insurance on February 21, 2015. When we filed a claim, we were told that we did not buy the insurance until June 8, 2015 and the...
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1.0
I didn't like
  • Customer service and claim denied
  • Being denied coverage
#838130