Product: Allianz Travel Insurance Travel Policy Claim Clear all filters (13 of 13 reviews match)
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I was hospitalized in the USA, while on holiday.My medical travel insurance was provided by Allianz Global Assistance through an agreement with Sun Life of Amanda and my employer. It took Allianz months to pay my hospital bills and the American hospital was calling me...
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2.3
Product
Allianz Travel Insurance Travel Policy Claim
#1086434
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First time ever, I had to cancel a business trip because required data center hardware was not yet installed and ready for my services.I filed for reimbursement and they said my "loss of accommodations" request was not a reimbursable condition. They had list of...
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Allianz Travel Insurance Travel Policy Claim
#1075972
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My 70 year mother was left pretty bewildered after initially being assured her medical costs in Thailand - to see what was causing abdominal pain would be covered - were then denied once the diagnosis was bowel cancer.The reason being that she hadn't disclosed her...
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2.3
Product
Allianz Travel Insurance Travel Policy Claim
I didn't like
  • Claim denied
  • Being taken advantage of
  • Customer service
#1063514
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After 4 phone calls of trying to get Allianz to change our travel dates and email me a confirmation, they have yet to get it right. Initially, it appeared that we would have to file a claim due to travel plan changes involving a family medical emergency. I have spent a...
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Allianz Travel Insurance Travel Policy Claim
#1037770
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Travel delays caused us to need to rent a car for a 400 mile one way trip to get back to our starting airport.Requests to Allianz for information regarding a claim were answered with emails that wanted information I didn't even have. Phone calls were either not...
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Allianz Travel Insurance Travel Policy Claim
#1017348
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My wife and I had planned a business trip to France from the U.S.We travel often but not internationally. Our passports were due to expire in 11 weeks. We had no knowledge that the expiration dates on passports are not honored in all countries. When we were stepping...
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Anonymous
Brittany-Help Team USA

To whom it may concern, I am sincerely sorry that the policy in which you purchased did not provide coverage for your particular situation. While our policies offer extensive ...

Product
Allianz Travel Insurance Travel Policy Claim
I didn't like
  • Customer service and claim denied
  • Company will find a reason to deny any claim
#1013533
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My partner and I booked a 10 day cruise to Europe.Our suitcase with all our souvenirs was lost or stolen when we changed planes in Charlotte. Allianz would NOT reimburse us for our lost luggage nor would they cover baggage delay, even after American Airlines did. What...
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Anonymous
Anonymous

Hello,Please email us your policy number at Help.Team@allianzassistance.com and we will see what is going on with your situation. Thank you,BrittanyHelp Team

Product
Allianz Travel Insurance Travel Policy Claim
#970549
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They would not explain why they denied the claim. The insurance covers illness. This was so basic. I could not travel because of my illness. There was no question about it. They spoke to two different doctors to verify my illness. Allianz Travel Insurance is a...
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1.0
Product
Allianz Travel Insurance Travel Policy Claim
#949446
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I bought travel insurance for my mother's trip to my daughter's Boston wedding ... 3 weeks before the trip she had a series of mini strokes that caused her doctors to advise against her travel. I have spent nearly 3 months corresponding with Allianz and have...
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1.3
Product
Allianz Travel Insurance Travel Policy Claim
#945069
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I purchased a travel protection plan with Allianz. Not realizing that they don't cover anything if you have to purchase another ticket to get home. I am so angry. The paltry $150 "travel delay" does nothing to help me pay for the $600 ticket I had to purchase in order...
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Anonymous
Anonymous

They treat there employees horrible that's why they horrible work They steal money from innocent consumers that don't even know they bought the policy through outlets like del...

Lisagizara
Lisagizara

I went to the Allianz website and re-read through what they offer. Trip Cancellation is what happened to me- but it is not clear on their description is that this is if I have...

1.0
Product
Allianz Travel Insurance Travel Policy Claim
#913951
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